Frequently Asked Questions
For any pressing questions, contact us at hello@alexandria.app or fill out this form
FAQs

What is the pricing for businesses using the platform?

Contact us to learn more about pricing!

Is there a promotion trial for using the Alexandria platform?

We work with businesses like you to get a chance to use our platform in a contained environment as a beta test before releasing any new features either for database management or changes to your website design. We will usually treat the beta test as a trial period for you to figure out if Alexandria is right for your gallery or art marketplace?

How do you handle new feature requests?

Contact us directly by email or fill out the form linked above with a description of the new feature request. We love getting feedback from prospective customers and will definitely consider adding it into our product roadmap if it fits with our vision.

How do you provide customer support?

We offer 24/7 customer support as part of our service model. This includes support for any questions around our recommendation engine integrations as well as database management. Contact us directly if you have any specific questions.

Do I have to use all of Alexandria's products?

No. We give you the choice of using just the quiz integration with your website, database management, marketing tools, or all/any of the above. You only pay for the features you use. Contact us to learn more!

Interested in Growing your Gallery or Art Marketplace?
Contact Us Today!